September 15, 2020
Dr. Carole Sox, Director of the Hospitality, Tourism, and Event Management Program, Director of the Women鈥檚 Business Center, and Assistant Professor, provides perspective and helpful tips for businesses on ways to manage communication during COVID-19 in this month鈥檚 Columbia Business Monthly magazine.
鈥淎s we continue to find our place and space in the pandemic working environment, communication shines through as a key contributor to job success. We鈥檙e consistently reminded of the necessity for formal and informal communication channels and see this play out through coaching and counseling, nonverbal communication, organization-wide communication management, and the list goes on. Pre-pandemic, many of us had the opportunity to communicate with our colleagues in person daily, but as COVID-19 kicked in, many of us lost that opportunity and currently resort to online communication.鈥